1379 East Johnstown Rd. Gahanna, OH 43230
614-855-8533
1090 W 5th Ave, Columbus, OH 43212
PrestaShop

Purchasing Policy

Thank you for shopping at Nth Degree Home. Our mission is to provide a world-class shopping experience for quality home furnishings through a commitment to excellence and integrity in value and service.

ARTICLE 1 – TERMS OF PAYMENT

In order to process your order, we require all orders be paid in full via MasterCard, Visa, or Discover. For special/custom orders are subject to manufacturer approval. You will be notified as soon as possible if an item or fabric is delayed or discontinued by the manufacturer.

ARTICLE 2 – DELIVERIES

Most items will be drop shipped by manufacturers choice. Items not drop shipped will need to be coordinated through Nth Degree Home. Buyer will need to coordinate with Nth Degree Home for delivery options. Please call (614) 855-8533. Once delivery has been coordinated, you automatically agree to accept delivery or shipment of pieces within 30 days of notification (meaning, in some cases, more than one delivery/shipment). If you cannot accept your order in 30 days, Nth Degree Home will cancel your order and all payments will be forfeited by you as a restocking fee.

If a scheduled delivery is cancelled, refused, or no one is available to accept the delivery, a re-delivery fee will be charged. If your delivery contains oversized or extremely heavy (generally in excess of 300 lbs.) merchandise, you may need to provide additional personnel to assist our carrier in the placement of these pieces. You will need to provide written directions and/or a map to your home and any special delivery instructions. If you cannot be there to take delivery, please arrange to have a responsible person present so that the carrier may rely upon his or her signature as authorized to inspect and accept delivery. If your home is not accessible to the carrier’s truck, they will transport your merchandise to the nearest accessible point and it will be your responsibility to provide a means of transportation from the truck to your home. Any additional fees that are incurred to complete your delivery such as small truck rental, ferry fees, gate fees (limited access communities), after-hours fees or maintenance fees shall be the responsibility of the customer.

Please note the size and dimensions of the merchandise you have ordered and make sure everything will fit in the designated room as well as through all entrance passages by a comfortable margin. Nth Degree Home cannot warrant that any particular item will fit into any particular area of your home; therefore, cancellations cannot be accepted on this basis. If delivery to the designated room involves limited maneuverability because of narrow halls, doorways or stairwells, etc., neither the carrier nor Nth Degree Home can be responsible for any damage that could result in attempting placement. If setup in the designated area is not conveniently feasible, delivery will be made to an accessible area. Please clear the designated room and the path leading to it of any obstacles in advance of the delivery date. Delivery personnel will not be able to hang items on walls.

ARTICLE 3 – WARRANTIES

Although we cannot guarantee the customer’s pleasure in his or her selection, we warrant that all merchandise will be shipped in a condition which meets standards set by the manufacturer. The manufacturer’s warranty begins when the merchandise is received. Therefore, it is to your benefit to accept delivery at the earliest available time.

ARTICLE 4 – DAMAGE

It is important that each item be carefully and thoroughly inspected by you or your authorized agent immediately upon delivery. If, at the time of delivery you notice any damage, defect or deficiency, please notify the drivers and make a note of it on the Bill of Lading. If the problem can be corrected by the delivery personnel, it will be taken care of immediately. If not, with our approval, the item(s) will be returned to Nth Degree Home. Our Quality Control Department will evaluate the item(s). At our discretion the item(s) will be deluxed (restored), factory repaired or factory replaced and then re-delivered to you. You will not be charged for this re-delivery unless the merchandise was of normal production quality. Because re-delivery is expensive, please return only the individual item that is unacceptable and not any companion pieces. To give your returned item the care and attention it requires, please allow our Quality Control Department adequate time to evaluate the problem, coordinate inspection and undertake actual deluxing or repairs. We will keep you apprised of the status of your order and estimated time of delivery. You agree to follow Nth Degree Home’s claim procedures. In certain situations, Nth Degree Home may elect to leave the product in your home and send an authorized, approved furniture technician to restore or repair the item. The cost of this pre-authorized service will be reimbursed to the customer upon receipt of the technician’s invoice.

ARTICLE 5 – CUSTOMER PICK-UPS

If you choose to pick up your merchandise, Nth Degree Home will need 48 hours advance notice to stage and inspect your order. Acceptable forms of payment for pick-ups are cash, MasterCard, Visa, or Discover. Ohio taxes are applicable for all merchandise that is picked up by you or your authorized agent. We recommend that you carefully inspect the merchandise before we release it to you. Any damage or defects are the responsibility of the customer after Nth Degree Home releases the merchandise.

ARTICLE 6 – CANCELLATIONS

As soon as you place your order, we begin the procurement process. Therefore, we are not able to accept cancellations. We may, at our discretion, make an exception in which case a restocking charge of one third (33.3%) of the purchase price plus shipping will be charged. No orders are on approval.

ARTICLE 7 – MISCELLANEOUS

Nth Degree Home is obligated to collect Sales & Use Tax on goods shipped to most states outside of Ohio. If you change the delivery destination, the freight charges and tax rate are subject to change. In all other states, customers are responsible for paying their own Sales & Use Tax, if applicable. This agreement will be governed and construed in accordance with Ohio law. Reasonable attorney fees and collection costs will be assessed to and paid by the customer where a) there is any past due unpaid balance or b) where a claim or action is brought in any other jurisdiction. This document contains everything agreed upon. Any deviation from these terms must be written and signed by both parties.

ARTICLE 8 – CLEARANCE ITEMS, SHOWROOM SAMPLES AND/OR OUTLET CENTER PURCHASES “AS IS”

The following provisions apply to all merchandise marked “as is” on the attached list of items purchased. Because the one-of-a-kind nature of your purchase and/or because of the discount involved, no refund, repair or replacement will be feasible should your selection subsequently prove unsatisfactory. These are sold AS IS and with all faults. NO WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE, HAVE BEEN MADE BY SELLER IN REFERENCE TO THESE GOODS.

ERRORS

While we make every effort to ensure the accuracy of the information presented online, Nth Degree Home is not responsible for any errors or omissions. Such errors may include, but are not limited to product dimensions, material, current availability and price. The majority of these errors are caught prior to order processing and shipment. In these cases, we will contact you to discuss any updated, changed or previously omitted information. We strive for excellence in customer service and will work with you in the event we feel a product was misrepresented online.

Nth Degree Home reserves the right to revise any pricing error(s). In the event of a price increase, no additional charges will be charged to your card without your approval.

Please note that items may appear differently online due to the nature of photography and/or the settings of your computer monitor. Please contact us at (614) 855-8533 if you have any questions, concerns or need further clarification on a product.